Shipping policy
B.T.N. Distributors Limited
1. Delivery Locations
We currently deliver within Republic of Ireland, Northern Ireland.
2. Delivery Options
We aim to offer:
- Standard Delivery
- Express Delivery (where available)
- Delivery options and costs will be shown at checkout.
3. Delivery Times
Estimated delivery times:
- Standard: 2–5 working days
- Express: 1–2 working days
Please note: delivery times are estimates and may vary.
4. Order Processing
Orders are typically processed within 1–2 working days.
Orders placed on weekends or public holidays will be processed the next working day.
5. Delivery Issues
If your order is delayed, lost, or arrives damaged:
- Contact us at trade@btn.ie
- We will work quickly to resolve the issue
6. Incorrect Address
Please ensure your delivery details are correct.
We are not responsible for delays or losses caused by incorrect addresses provided by customers.
7. Split Deliveries
In some cases, orders may arrive in separate deliveries.
8. Contact
For delivery queries: